GigGo
Refund Policy
GigGo credits are delivered digitally after Stripe confirms payment.
Effective September 7, 2026
Credit purchases
Because credits are delivered immediately, purchases are generally final once credits have been added to an account. Credits that have been used to unlock a feature are not refundable.
When to contact us
Email giggosupport@gmail.com if you were charged twice, did not receive the credits shown at checkout, believe a payment was unauthorized, or experienced a technical failure. Include the account email, payment date, amount, and Stripe receipt or payment reference. Do not email complete card or bank information.
Review and timing
Requests should be submitted within 14 days of the charge. We will review the payment and credit history and normally respond within three business days. Approved refunds are returned to the original payment method; processing time depends on Stripe and the customer’s financial institution.
Legal rights
This policy does not limit any refund, cancellation, or consumer rights that cannot be waived under applicable law.